Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Please note that if you use your browser settings to block all cookies you may not be able to access all or parts of our website.
What is a cookie?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive, smartphone or other smart device. In this document, we use the term 'cookie' interchangeably with similar technologies such as Local Storage, Session Storage and IndexedDB, which provide the functionality to store data in a web browser.
We may use the following cookies:
Essential
We use essential cookies to support core functions of our website, such as watching our video learning content. Essential cookies can't be switched off and they don't store any of your information.
Cloudflare cookie used to protect against bot attacks.
__hs_do_not_track
.redwhale.co.uk
6 months
HubSpot cookie used to prevent tracking code from sending any information to HubSpot.
__hs_opt_out
.redwhale.co.uk
6 months
HubSpot cookie used to store user opt-out preference for tracking.
_cfuvid
.vimeo.com, .hubspot.com
Session
✓
Cloudflare cookie used to identify trusted web traffic and protect against bot attacks.
_red_whale_rails_session
www.redwhale.co.uk
Session
Stores user session data to maintain login state and shopping basket across page requests.
_stripe_mid
checkout.stripe.com
1 year
✓
Stripe cookie used for fraud prevention by assigning a machine ID to identify and prevent fraudulent activity.
_stripe_sid
checkout.stripe.com
30 minutes
✓
Stripe cookie used during the payment process to identify fraud attempts and illegal uses.
AWSALBTG
form.typeform.com
7 days
✓
AWS Application Load Balancer cookie used to enable session persistence and maintain user state across multiple requests in embedded Typeform forms.
AWSALBTGCORS
form.typeform.com
7 days
✓
AWS Application Load Balancer CORS cookie used for cross-origin resource sharing requests with SameSite attribute for stickiness in embedded Typeform forms.
cf_clearance
.vimeo.com
7 days
✓
Cloudflare cookie used to identify trusted web traffic and protect against bot attacks.
CookieControl
www.redwhale.co.uk
1 year
Stores the user's cookie consent preferences.
hmt_id
newassets.hcaptcha.com
30 days
✓
hCaptcha cookie used for anonymous service-related statistics and technical purposes like accessibility support.
player_clearance
.vimeo.com
7 days
✓
Vimeo cookie used to identify trusted web traffic and protect against bot attacks.
Analytics
We use analytics cookies to understand how visitors interact with our website. We use them to gather information such as how many people are using our site, any errors they come across and which pages are most popular. This help us improve the experience we deliver to our customers.
Cookie Name
Domain
Expiry
3rd Party
Description
_ga
.redwhale.co.uk
2 years
Google Analytics cookie used to distinguish unique users by assigning a randomly generated number as a client identifier.
_ga_*
.redwhale.co.uk
2 years
Google Analytics cookie used to persist session state and distinguish users.
_hjAbsoluteSessionInProgress
.redwhale.co.uk
Session
Hotjar cookie used to detect the first pageview session of a user.
_hjFirstSeen
.redwhale.co.uk
Session
Hotjar cookie that identifies a new user's first session on the website.
_hjHasCachedUserAttributes
.redwhale.co.uk
Session
Hotjar cookie that checks whether user attributes have been cached for the current session to optimize performance.
_hjIncludedInPageviewSample
.redwhale.co.uk
30 minutes
Hotjar cookie used to determine if the user is included in the data sampling defined by the site's pageview limit.
_hjIncludedInSessionSample
.redwhale.co.uk
30 minutes
Hotjar cookie used to determine if the user is included in the data sampling defined by the site's daily session limit.
_hjSession_*
.redwhale.co.uk
30 minutes
Hotjar cookie that holds current session data to ensure subsequent requests in the session window are attributed to the same session.
_hjSessionUser_*
.redwhale.co.uk
365 days
Hotjar cookie that is set when a user first lands on a page. It is used to persist the Hotjar User ID which is unique to that site.
_hjUserAttributesHash
.redwhale.co.uk
Session
Hotjar cookie that stores a hash of user attributes to detect changes and update tracking accordingly.
Marketing
We use marketing cookies to help us understand user behaviour, improve our marketing campaigns and provide relevant content.
Cookie Name
Domain
Expiry
3rd Party
Description
__hssc
.redwhale.co.uk
30 minutes
HubSpot cookie used to keep track of sessions and determine if HubSpot should increment the session number and timestamps.
__hssrc
.redwhale.co.uk
Session
HubSpot cookie set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
__hstc
.redwhale.co.uk
6 months
HubSpot main tracking cookie used to keep track of visitors and track visitor identity.
_gcl_au
.redwhale.co.uk
3 months
Google AdSense cookie used by Google AdSense for experimenting with advertisement efficiency across websites.
hubspotutk
.redwhale.co.uk
6 months
HubSpot cookie used to keep track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
Embedded content from other websites
Materials on our website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.
We do not accept any liability for these other websites' compliance with their legal obligations and recommend that you review their respective privacy policies.
Cookie Owner
Purpose
On24
Consumption of content, monitoring and analytics.
Pigeonhole Live
Online event Q and A, polls and chat.
Stripe
Payments and subscriptions.
Typeform
Forms and surveys.
Vimeo
Webinar video streaming settings and preferences.
Cookie Management
You can change your cookie preferences at any time by clicking on the 'C' icon in the bottom left corner. You can then adjust the available sliders to 'On' or 'Off'. You may need to refresh your page for your settings to take effect.