Urgent and On-The-Day Primary Care
When anything can walk through the door, you need practical learning you can trust. Explore urgent care presentations, how to identify red flags for potentially serious illness, and build confidence managing common and emergency presentations seen in general practice and urgent treatment centres.
Created for healthcare professionals, this clinician-led course combines realistic cases, evidence-based approaches and practical insights from urgent care and emergency medicine to support safer decision making when time is limited and uncertainty is high.
Upcoming live online events
- Fri 29 Jan 2027 9.30am
- Fri 8 Oct 2027 9.30am
Available to watch on demand
- Now
Urgent and On-The-Day Primary Care course summary
Our one-day online course brings together more than 30 urgent and same-day care topics in a structured learning experience designed for the whole multiprofessional primary care team.
From fever, cough and breathlessness to rashes, headaches and abdominal pain, this course explores the urgent presentations that regularly arrive in primary care. Through practical, case-based learning, you'll revisit common childhood illnesses, acute respiratory conditions, ear and eye problems, urinary tract infections, dermatology, sore throats and musculoskeletal presentations.
You'll also explore important red flags and emergencies, including anaphylaxis, venous thromboembolism, bacterial meningitis, ectopic pregnancy, cauda equina syndrome and sudden hearing loss.
A small splash of the topics we currently cover
- The unwell child: bread and butter for urgent care
- Breathlessness: we cover respiratory topics to help us manage wheeze, cough and breathlessness
- My ear hurts: do we ever give oral antibiotics for otitis externa? When should we treat otitis media?
- I’ve got a headache: management of common headaches and how to identify red flags for more serious conditions
- My throat hurts: most sore throats are self-limiting. So, who needs antibiotics or even referral?
- My back hurts: pathways for identification and management of spinal cord compression and cauda equina syndrome
- It hurts when I pee: how is management of UTI different in men, in children and in pregnancy?
- And much more including ectopic pregnancy, anaphylaxis and adrenal insufficiency.
Who is this course for?
This course is for anyone in primary care dealing with on-the-day consultations who wants to build their knowledge, develop practical skills in urgent care and feel more confident tackling common presentations.
- GPs
- GP Registrars
- Advanced Nurse Practitioners
- Paramedics
- Physician Associates
- Clinical Pharmacists
- Practice Nurses
Designed around the realities of on-the-day practice, this course helps you build the clinical knowledge and skills needed to gain confidence in assessment and management in urgent primary care settings.
Course essentials
Learn live online or watch on demand and earn CPD hours at a pace that works for you.
- Watch on demand for 12 months from purchase
- Join live-hosted online events for interaction and Q&A
- More than 6 hours CPD with downloadable certificate
- Includes 12 months’ membership to Red Whale Knowledge.
Meet the team
Red Whale Knowledge included
All of our full day courses come with 12 months’ membership to Red Whale Knowledge. It’s a super handy, trusted year-round learning resource!
What’s included:
- 900+ online resources with super‑fast search
- Clear, practical summaries for real-world primary care
- 70 GEMS (Guidelines and Evidence Made Simple)
- Regularly updated content throughout the year
- Concise, clinician-centred learning when you need it
- CPD tracker with optional FourteenFish linkup.
Ideal for you if…
You want quick, trusted learning resources to help you explore evidence with confidence.
Ready to buy our Urgent and On-The-Day Primary Care course?
Live Digital Course£210 |
Pay Monthly Red Whale Unlimited£39.95 per month (12 month minimum term) Pay Annually Red Whale Unlimited£420 per year
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| Unlimited access to any online course on demand 24/7 | ||
| Attend live-hosted online events for ANY Red Whale course | ||
| 450+ video 'Bytes' — bite-sized on demand learning | ||
| Access any live-hosted Urgent and On-The-Day Primary Care online event | ||
| Access Urgent and On-The-Day Primary Care on demand | ||
| Red Whale Knowledge access — 900+ searchable articles and GEMS | ||
| CPD tracking and FourteenFish integration | ||
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What our customers say about our courses
Frequently asked questions
Who is this course for?
This course is designed for the whole multiprofessional primary care team. Whether you're new to urgent care or looking to revisit key topics, it offers practical learning grounded in the realities of primary care.
How is the course delivered?
You can join a live-hosted online event and/or learn on demand, giving you the flexibility to fit learning around your work and personal commitments. You’ll have access to the on demand course for 12 months from purchase.
What can I expect from the live event?
The live event will cover a subset of the most impactful topics from more than 30 included in the whole course program. There will also be opportunity for interactive cases, polls, Q&A and forums with colleagues.
Will I have access after the live event?
Yes. The course is available on demand for 12 months from purchase, so you can revisit the sections you found challenging, earn CPD hours when it suits you or simply return to topics whenever you need a refresher.
The on demand course also includes additional resources not covered in the live event giving you even more learning resources to dive into.
Is the course suitable if I've been working in primary care for a long time?
Yes. The course is designed to support clinicians at different stages of their careers. It provides an opportunity to revisit key topics, explore changing evidence and reflect on approaches to urgent care presentations encountered in everyday practice.
Training for your whole team
Whether you're organising learning for a practice, PCN, ICB, Training Hub, Urgent Treatment Setting, Ambulance Service or NHS 111, we can deliver the Urgent and On-The-Day course in a way that meets your local needs and supports your healthcare professionals delivering urgent care in primary care settings.
- Tailor timings and emphasis to your local needs and priorities
- Reduce admin by letting our team handle registrations, reminders and certificates
- Combine this medical education with other Red Whale topics to create a bespoke programme.