We're upgrading our customer support systems
We're in the process of upgrading our customer support systems, so we can offer a more streamlined and responsive service.
As part of this change, there is a short period of disruption to our support channels.
What this means for you
- Phone support will be unavailable from 5pm on Thursday 18 June until the end of the day on Friday 19 June.
- Email support will remain open, but responses may take a little longer than usual during this time.
- Web chat support may be unavailable for a short period during the day on Friday 19 June.
We're sorry for any inconvenience this causes and thank you for your patience while we make this improvement.
Getting in touch
If you need to contact us, please email us on emails@redwhale.co.uk and we'll get back to you as soon as possible. You can also search our new Help Centre for answers to frequently asked questions.
